Important information regarding
available stock & delivery times
Low stock levels
Demand for our product has been stronger than anticipated over the past few months. While this is great new for us, it also means that we are now SOLD OUT or running low on our regularly stocked items.
Lead times 4-5 months
Plan your purchase well in advance. Current lead time for are 4-5 months. You should also plan extra time as there may be additional delays due supply chain disruptions within Australia
Secure your goods ahead of time
Don't wait to place an order. We suggest placing a 50% deposit to guarantee your lot of incoming stock.
Check back with us on a regular basis for updates. You'll find updated information either on this page or in the News section of our web site.
GENERAL ORDERING INFORMATION
All prices shown on the web site or printed brochures include GST. Prices are subject to change at any time. Quoted prices are valid for 30 days.
For bulk and board insulation products: minimum 1 pallet.
Non- insulation items (fasteners, tapes, etc) : Sold individually or by the package / box.
Orders & Payment
Orders are accepted via phone or email. Payment are due upon reception of our invoice. Payments to us can be made via a Bank transfer.
In the near future we will be able to accept Credit Card payments.
For non-stocked items, we require a full payment at the time of placing an order. Please allow a minimum 16 weeks for delivery of special orders. Outstanding balance must be paid prior to delivery.
All returns, refunds, exchanges must be pre-approved by us. Returns are subject to a 50% restocking fee + delivery fee
We delivery within a week of receiving full payment for the goods. We can deliver anywhere in Australia. Will we take care of organising the delivery of your Goods to your kerbside or to your depot. Most deliveries are via a crane truck or a truck with forklift.
Delivery costs depend on your location and the type of equipment that will be needed to unload your goods. Contact us for precise delivery costing.
Free storage for the first 7 days. Additional days of storage of at $7 + gst per pallet / per calendar week.
TERMS & CONDITIONS INFORMATION
Please review our Terms & Conditions before placing an order with us.
View the 2022 Sales Terms & Conditions by downloading the document (PDF).